Frequently Asked Questions
Everything you need to know about your new favorite dress.
When will my new dress ship?
Most orders at American Threads are processed within 1-2 business days. Once shipped, you will receive a tracking number via email to monitor your delivery.
What is your return policy for dresses?
We accept returns on unworn dresses with original tags attached within 30 days of purchase. Please note that items marked as 'Final Sale' cannot be returned or exchanged.
How do I find the right size?
Each product page features a detailed size guide. Since we curate various styles, we recommend checking the specific measurements listed to ensure the perfect fit for your silhouette.
Do you offer international shipping?
Currently, American Threads ships to all 50 U.S. states and select international territories. Shipping costs and delivery times vary based on your location.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. Please contact our customer support team within one hour of placement for any modification requests.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options like Afterpay to make your shopping experience as seamless as possible.