Returns & Exchanges
At American Threads New Dresses, we want you to love your new look, which is why we offer a 30-day return window for all unwashed and unworn items with tags attached. Please note that jewelry, intimates, and final sale items are not eligible for return or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the dress items you wish to send back.
Pack Your Items
Carefully place the unworn dresses in their original packaging, ensuring all designer tags and security seals remain intact.
Ship It Back
Print the prepaid shipping label provided by our portal and drop your package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing